1xbed Responsible Gaming
1xbed believes gaming is for enjoyment — not stress. Use our protective tools and support to stay safe and healthy.
Our Protective Tools
Self-Exclusion
If you feel gaming is getting out of control, you can pause your account yourself for a set period of time. Options range from 7 days up to a long-term suspension.
Deposit Limit
Set your own cap on how much you deposit per day, week, or month. Once a limit is set it takes effect immediately, and a cooling-off period is required to increase it.
Time-Out Feature
If you want to take a short break, choose the time-out option. Access to your account will be automatically paused for anywhere from 24 hours to 30 days.
Gaming History Review
Stay aware of your gaming activity. You can review your deposits, withdrawals, and betting log from your account at any time.
24/7 Support
If you have any concerns about gaming, contact our support team. Bengali-language support is always available via live chat and email.
Reality Check
You can receive automatic break notifications after playing for a set period of time. This reminds you how long you have been playing.
Minimum age for registration
Age Limit & Identity Verification
1xbed is a legal gaming platform for players aged 21 and above only. Minors are completely prohibited from opening an account — this is a non-negotiable condition of our policy. Your age must be at least 21 at the time of registration.
During the account verification process, we may request necessary documents to confirm your identity. This is solely for security purposes — your information remains completely confidential and protected.
If you are aware that a minor you know may have access to your account, please keep your login details secure and contact us.
How to Recognise Problematic Gaming
When gaming becomes a burden rather than entertainment, certain signs may appear. Check the following points about yourself or people close to you:
- A tendency to place more bets to recover lost money ("chasing losses")
- Feeling uncomfortable or anxious when not thinking about gaming
- Hiding gaming activity from family or friends
- Spending money meant for bills or essential expenses on gaming
- Repeatedly failing to stop gaming despite trying
- Gaming affecting your mood, sleep, or daily life
If even one of these signs feels familiar, seeking help is a brave and right step.
Important reminder: Gaming should never be a source of income or a solution to financial problems. It is an entertainment activity — always play within your means.
Get Support
Our support team is by your side 24 hours a day, 7 days a week. Feel free to talk to us about any concerns or problems related to gaming:
Live Chat: Available 24/7
Steps to Getting Help
Know yourself
The first step is acknowledging that gaming is getting out of control. Be honest with yourself about how you play and how you feel.
Set limits
Log in to your 1xbed account and set a deposit limit or time-out. It is a small but effective step.
Contact us
Let our support team know via live chat or email. They will confidentially help you activate self-exclusion or other tools.
Take a break if needed
If you feel you need some distance, use self-exclusion to close your account for a set period. There is no rush to return.
Seek professional help
Consulting a professional counsellor or mental health specialist is highly effective in dealing with gaming addiction. Support from family and friends is also important.
Our Commitment
Safe gaming on the 1xbed platform is not just a policy — it is our responsibility. We place each player's wellbeing as our highest priority.
Every tool we have designed is intended to help you keep gaming enjoyable and ensure it never becomes a source of stress or anxiety.
We strictly follow SSL encryption and fair play policies to ensure the security and privacy of your account.
Our support team is always ready for any questions or assistance related to responsible gaming — in Bengali and English.
Safe Gaming Tips
Do
- Set a fixed daily budget for gaming and stick to it.
- Play only with money you can afford to lose without it affecting your daily life.
- Take regular breaks and spend time on other hobbies and with your family.
- Winning does not mean you have to bet more — stop at the right time.
- Avoid gaming when you are mentally stressed or under the influence of alcohol.
- Confirm your age — 1xbed is for players aged 21+ only.
Don't
- Do not place more bets trying to recover money you have lost.
- Do not spend money set aside for bills, food, or urgent expenses on gaming.
- Never game with borrowed money or by taking on debt.
- Do not treat gaming as your sole source of income — it is entertainment.
- Do not hide your gaming activity from family or friends.
- Do not play for long stretches at a time without taking a break.
Common Questions About Responsible Gaming
Enjoy 1xbed Safely
Have fun responsibly — explore 1xbed's wide game collection and sports betting.